CUSTOMER SUPPORT

How do I contact BISSELL Consumer Care?

Consumer Care for BISSELL products in Japan is managed by BISSELL’s official distributor: Vitainno Company Limited

If you need help with your BISSELL product, please contact the Consumer Care team using the details below.
Vitainno Company Limited
BangChan Industrial District 15
Soi.SeriThai 87. SeriThai Rd.,
MinBuri, Bangkok 10510
Thailand
Tel: +6697 174 0216

What should I do if I am having a problem with my machine?

If you are having trouble operating your BISSELL machine, first refer to the Troubleshooting section of the user guide. You can also visit the Manuals & Troubleshooting section on your product page, where model-specific guidance and support videos may be available.
If the issue remains after completing the recommended troubleshooting steps, please contact BISSELL Consumer Care through Vitainno Company Limited. using the contact details above.

Where can I buy BISSELL products in Thailand?

BISSELL products in Thailand are available through our authorized online retail partners and vitainno.com. Availability may vary by product.

How long is the warranty on my BISSELL product?

BISSELL products officially sold in Thailand are covered by a two-year limited warranty from the date of purchase, subject to the applicable warranty terms and proof of purchase.
If you require warranty support, please contact BISSELL Consumer Care and have your model number, serial number and proof of purchase available.